The brand new SAP Services and Support e book describes SAP's offerings in a clear, comprehensible way and addresses distinctions amongst the necessities of recent prospects and knowledgeable end users.

Given that’s sorted, then what about a prepare of action to ensure you’re covered for upcoming time? Really just, our Support Packages are there to shield you and avoid any SOS phone calls. We become an extension of you as well as the staff, your personal IT service department on contact and ready to go.

To the entire extent permissible by applicable legislation, SAP SE disclaims all warranties, express or implied, including but not restricted to, implied warranties of merchantability and Exercise for a particular intent.

Accessibility a number of support channels that may help you take care of your issue in the easiest way feasible. Every one of the support channels are integrated into the appliance, employing artificial intelligence (AI) algorithms to recommend the ideal channel to solve your concern.

 When you have any questions on these or other support subjects, be sure to don't wait to contact CIC.

From its inception, SAP's Customer Support has stood out for its expanded purpose past bug fixes and issue resolutions. Daily jobs include resolving tickets and resolving concerns, all check here aimed at maximizing buyer company price, securing investments, and optimizing SAP functions. We have been a proactive enterprise husband or wife dedicated to helping consumers reach their goals.

All the things that the IT staff must be here helpful and in condition to support the requirements with the enterprise – not simply the IT Office.

Am i able to refer back again on the chat session facts in a later on time? Sure, the chat transcript and all attachments is going to be recorded with your scenario log to your comfort.

Achievements tales True-planet stories of how shoppers have realized profitability and competitive gain

The SAP GoingLive Test safeguards your SAP solution to some easy commence of generation. This proactive assistance mitigates the pitfalls that arise from non-best process and organization system configuration. It assures a technically strong operation from the start and for that reason safeguards your small business.

We wish a long term romantic relationship. We’re in this article to provide you with IT reassurance so you understand you’re included for all kinds of IT eventuality. We could become a part of the family members, your reply and also your Option by pre-empting challenges and solving them ahead of they even show up on your own radar.

Scheduled appointments call for at least 48 several hours discover to more info allow engineers to get ready for the session. See our FAQ For additional aspects.

Crafted-In Support gives you proactive and customized recommendations from inside your solution, will give you guided entry to SAP expertise and support gurus, and minimizes hard work to have support tailored to the SAP Alternative.

The chat transcript and each of the attachments will almost always be captured and recorded in your case log, whether the concern is resolved immediately or not.